Legal Information

Last updated: January 2026

These Terms of Service ("Terms") govern your access to and use of the RAILES website and related content operated by RAILES ("we", "us", "our"). By accessing or using our website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, you must not use this website.

1. Use of the Website

You may access and use the website solely for lawful purposes and in accordance with these Terms. All content on this website, including text, graphics, logos, images, and software, is protected by applicable copyright, trademark, and other intellectual property laws.

2. Limited License

Permission is granted to temporarily download one copy of the materials on this website for personal, non‑commercial, and transitory viewing only. This is a license, not a transfer of title. Under this license, you may not:

• Modify, copy, or reproduce the materials;
• Use the materials for any commercial purpose or public display;
• Attempt to decompile, reverse engineer, or extract source code from any software;
• Remove copyright or proprietary notices; or
• Transfer the materials to another person or mirror them on another server.

This license terminates automatically if you breach these Terms and may be terminated by us at any time. Upon termination, you must destroy any downloaded materials in your possession.

3. Disclaimer

The materials on this website are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, RAILES disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

We do not warrant that the content is accurate, complete, or current, nor that access to the website will be uninterrupted or error‑free.

4. Limitation of Liability

To the fullest extent permitted by law, RAILES and its suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or business interruption, arising out of or related to your use or inability to use this website.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

5. Accuracy and Changes

The website may contain technical, typographical, or photographic errors. We may update or change content at any time without notice but are not obligated to do so.

6. Third‑Party Links

This website may include links to third‑party websites. We are not responsible for the content, policies, or practices of any third‑party sites. Accessing third‑party websites is at your own risk.

7. Modifications to the Terms

We may revise these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Portugal, and you agree to submit to the exclusive jurisdiction of the courts of Lisbon.

9. Attribution and Credits

Our website uses photos and graphics from various sources, including Freepik. We acknowledge and credit Freepik and its contributors in accordance with applicable licensing requirements.

Your privacy matters to us. This Privacy Policy explains how RAILES collects, uses, stores, and protects your personal data when you use the RAILES website.

1. Information We Collect

We only collect personal information when it is necessary to provide a service to you, such as:

• Contact details submitted through forms;
• Information provided when subscribing to newsletters or requesting demos;
• Basic technical data (e.g. IP address, browser type) collected automatically.

All data is collected lawfully, fairly, and transparently, with your knowledge or consent, in accordance with applicable data protection laws, including the GDPR.

2. How We Use Your Information

We use your information to:

• Provide and improve our services;
• Respond to inquiries and requests;
• Send relevant communications where you have opted in;
• Maintain the security and performance of our website.

3. Data Retention and Security

We retain personal data only for as long as necessary for the purposes for which it was collected. We implement commercially reasonable technical and organizational measures to protect your data against loss, misuse, and unauthorized access.

4. Data Sharing

We do not sell or publicly share your personal data. We may disclose information where required by law or to trusted service providers acting on our behalf under appropriate data protection agreements.

5. External Websites

Our website may link to external websites not operated by us. We are not responsible for their content or privacy practices.

6. Your Rights

You may refuse to provide personal information, understanding that this may limit our ability to provide certain services. Subject to applicable law, you have the right to access, correct, or request deletion of your personal data.

Continued use of our website constitutes acceptance of this Privacy Policy.

If you have questions about how we handle personal data, please contact us using the details below.

1. What Are Cookies

Cookies are small text files stored on your device to improve website functionality and user experience.

2. How We Use Cookies

We use cookies to:

• Ensure the website functions properly;
• Remember user preferences;
• Understand how visitors interact with the site;
• Support marketing and performance analysis.

3. Managing Cookies

You can disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

4. Types of Cookies We Use

• Essential cookies: Required for core site functionality;
• Preference cookies: Remember your settings and preferences;
• Forms and communication cookies: Remember details submitted via forms;
• Analytics cookies: Help us understand website usage and improve performance.

5. Third‑Party Cookies

We use trusted third‑party services to analyze website usage and improve content. These cookies may track pages visited, time spent on the site, and similar metrics.